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Common Shipping Questions


How long will it take for my order to deliver?

All in stock items are typically shipped within 1-2 business days. 

Orders within Canada typically deliver within 7-14 business days, unless stated otherwise. 

What payment methods do you accept?

We accept Visa, Mastercard, American Express, & Shop Pay.

Where is my order?

When your order is shipped you will be notified via email or text with your tracking number. Track your order by clicking the link in the email. If you did not receive any tracking information but your item has shipped please contact us and we will get your tracking information.

Can I change my delivery address?

We aim to deliver your order as soon as possible. Your shipping address can only be changed if your order has not been shipped by our team.

If you would like to change your shipping address, please contact our Customer Service team as soon as possible with one of the following options below:

Text -

Call - 709-739-5073

Email -

Do I need to sign for my delivery?

Yes, we require a signature for every delivery.

Can I order online and pick up my items in store?

Yes! At the checkout, you can select any of our locations for free in-store pickup.

Stock by location varies, you will be notified when your order is ready to be picked up. 

Still need help?