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All Stores Open - Find a Location
All Stores Open - Find a Location

How Can We Help?

Learn more about ordering with us.

Find out about financing and layaway options.

Get help on a return or refund if applicable.

View to learn more about our shipping policies.
Get help with our product guides & articles.
View our common FAQs 

Common Questions

Do you offer free shipping?


We offer:
- Free shipping on Eastern/Central Canada orders over $99

Free shipping on Western Canada orders over $199

How do I track my order?

When your order is shipped you will be notified via email or text with your tracking number. Track your order by clicking the link in the email. If you did not receive any tracking but your item is shipped please contact us and we will get your tracking.

How long will delivery take?

All in stock items are typically shipped within 1-2 business days.

Orders within Canada typically deliver within 7-14 business days, unless stated otherwise. 

How does shipping cost?

Eastern/Central Canada orders:
- Free shipping on orders over $99 
- $15 flat shipping for orders under $99

Western Canada orders:
- Free shipping on orders over $199

- $20 flat shipping for orders under $199

United States:

- shipping rates are calculated at checkout, depending on your address.

How do I figure out my ring size?

If I purchase online, can I return it in store?

If your order qualifies for a return, you may return them at any Bogart's location near you.

Can I get something custom made?

You definitely can! Click the button blow to learn about our custom design process. 

Still Need Help?

Live Chat

Click the black button on the bottom right corner to message us!

(709) 753-0210

Available Mon-Sat during store hours

Find a Store

View locations by clicking here