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How Can We Help?

Common Questions

Do you offer free shipping?

*Free shipping on Eastern/Central Canada orders over $99

*Free shipping on Western Canada orders over $199

How do I track my order?

When your order is shipped you will be notified via email or text with your tracking number. Track your order by clicking the link in the email. If you did not receive any tracking but your item is shipped please contact us and we will get your tracking.

How long will delivery take?

All in stock items are typically shipped within 1-2 business days.

Orders within Canada typically deliver within 7-14 business days, unless stated otherwise. 

How does shipping cost?

Eastern/Central Canada orders:
- Free shipping on orders over $99 
- $15 flat shipping for orders under $99
 

Western Canada orders:
- Free shipping on orders over $199

- $20 flat shipping for orders under $199


United States:

- shipping rates are calculated at checkout, depending on your address.

How do I figure out my ring size?

If I purchase online, can I return it in store?

If your order qualifies for a return, you may return them at any Bogart's location near you.

Can I get something custom made?

You definitely can! Click the button blow to learn about our custom design process. 


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